A career built by widening the perspective.

In hospitality, purchasing serves the departments that serve the guest. That taught me that every process has a customer, even when that customer is a colleague. Rigor, responsiveness and collaboration became the foundation of how I work.

Moving into a multinational expanded my perspective on sourcing, negotiation and stakeholder alignment. A specialised activated-carbon tender across 12 US factories taught me to ask better questions, learn from technical experts and earn trust without pretending to know everything.

I developed an existing support structure into four specialised teams of around 25 colleagues serving a centre of roughly 400 people. Recruiting motivated people, creating opportunities to lead and facilitating strategic workshops showed me that improvement is as much about capability and commitment as it is about methods.

Entering a specialist transportation role meant building supply chain knowledge from the ground up. I brought commercial experience and a continuous-improvement mindset, then developed the operational depth the role demanded. Adaptability became something to practise every day.

Disruption made the value of clear information tangible. Working across carriers, freight forwarders, Planning and Markets, I focused on making exposure visible and helping the right people coordinate decisions and escalations.

Repeated reporting effort revealed a bigger opportunity. I conceived and built the Transportation Intelligence Hub, learning Power BI and developing Snowflake fluency along the way. Operational visibility grew into a shared platform for performance, risk and transportation strategy.

ClaimRight brought practical AI into a demanding business workflow. Career-development sessions and cross-team learning created other ways to contribute. The common thread is finding an unmet need, taking ownership and helping others use the result.